Original Style Limited (OSL) (the “data controller”) takes the privacy of your personal information very seriously and is committed to safeguarding your privacy and your personal information, complying with the Data Protection Act 2018. Use of any personal information we collect from you directly, or indirectly via 3rd party data providers, covering individuals who:
This Privacy Policy will explain the following:
We use information for contractual needs and legitimate business reasons, to operate internal functions, and to deliver products and services to you. This Privacy Policy acts as part of our “Terms & Conditions” if you choose not to provide this information, in many cases we will not be able to provide you with products or services and respond to queries.
Types of Relationship - OSL will retain different records depending if you are a:
Examples of the types of information collected and how we may use it:
WHAT |
HOW / WHEN |
WHY |
General Details Including name, email, telephone number, address and postcode. |
Verifying your identity, to access your account, if you request a quote, make a purchase, order acknowledgement, contact customer service, to receive communication carry out obligations arising from you providing us products or services. |
Contractual |
Delivery Details Including name, email, telephone number, address and postcode. |
Where an end consumer’s personal information has been provided to carry out obligations. |
Contractual |
Competitions Including name, email, telephone number, address and postcode. |
To carry out obligations arising from entering the competition which OSL has offered. |
Legitimate |
Marketing Communications Including name, email |
Personalised communications which you have requested or may be of interest to you. These may include information about new products, inspiration/blogs, events, customer feedback. |
Legitimate |
Attendees or Registrants to our events Including name and email |
To carry out obligations arising from being a registered attendee of our event or other events. If opted in, for a follow up information communication.
|
Legitimate |
Account & Billing information Including name, email, telephone number and fax, address and postcode. Bank Details
|
Processing payment Invoicing and Credits Fraud prevention and detection Credit scoring and checks Applicable Law |
Contractual |
Images, Photo’s or Video’s Including name and email |
Customer installations, showroom images and videos to support our marketing communications, website and brochures. |
Legitimate |
General research and analysis Including name and email |
Customer Feedback |
Legitimate |
Showroom video recordings |
CCTV for safety of staff and security |
Legitimate |
We may also use your personal information in other ways and will provide specific information and notice at the time and obtain your consent where necessary.
WHAT |
HOW / WHEN |
WHY |
Competitions Including name, email, telephone number, address, social media handles and postcode. |
To carry out obligations arising from entering the competition which OSL has offered. |
Legitimate |
Marketing Communications Including name, email |
Personalised communications which you have requested or may be of interest to you. These may include information about new products, inspiration/blogs, events, customer feedback. |
Legitimate |
Attendees or Registrants to our events Including name, email and social media handles. |
To carry out obligations arising from being a registered attendee of our event or other events. If opted in, for a follow up information communication.
|
Legitimate |
Images, Photo’s or Video’s Including name and email |
Customer installations, showroom images and videos to support our marketing communications, website and brochures. |
Legitimate |
General research and analysis Including name and email |
Customer Feedback. |
Legitimate |
Global Media Database (Cision Gorkana) Including name, email, work place, career history, social media handles, and address. |
To send out press releases. |
Legitimate |
We may also use your personal information in other ways and will provide specific information and notice at the time and obtain your consent where necessary.
WHAT |
HOW / WHEN |
WHY |
Competitions Including name, email, telephone number, address and postcode. |
To carry out obligations arising from entering the competition which OSL has offered. |
Legitimate |
Marketing Communications Including name, email |
Personalised communications which you have requested or may be of interest to you. These may include information about new products, inspiration/blogs, events, customer feedback. |
Legitimate |
Attendees or Registrants to our events Including name and email |
To carry out obligations arising from being a registered attendee of our event or other events. If opted in, for a follow up information communication.
|
Legitimate |
Images, Photo’s or Video’s Including name and email |
Customer installations, showroom images and videos to support our marketing communications, website and brochures. |
Legitimate |
General research and analysis Including name and email |
Customer Feedback |
Legitimate |
We may also use your personal information in other ways and will provide specific information and notice at the time and obtain your consent where necessary.
WHAT |
HOW / WHEN |
WHY |
General Details Including name, email, telephone number, address and postcode. |
Verifying your identity, to access your account, if you request a quote, make a purchase, order acknowledgement, contact customer service, to receive communication carry out obligations arising from you providing us products or services. |
Contractual |
Delivery Details Including name, email, telephone number, address and postcode. |
Where an end consumer’s personal information has been provided to carry out obligations. |
Contractual |
Competitions Including name, email, telephone number, address and postcode. |
To carry out obligations arising from entering the competition which OSL has offered. |
Legitimate |
Marketing Communications Including name, email |
Personalised communications which you have requested or may be of interest to you. These may include information about new products, inspiration/blogs, events, customer feedback. |
Legitimate |
Attendees or Registrants to our events Including name and email |
To carry out obligations arising from being a registered attendee of our event or other events. If opted in, for a follow up information communication.
|
Legitimate |
Website Login Including name, location and email. |
Creating an account during sign in process (Dealer Area). Details on what’s updated by who, when and where. |
Legitimate
|
Account & Billing information Including name, email, telephone number and fax, address and postcode. Bank Details |
Processing payment Invoicing and Credits Fraud prevention and detection Credit scoring and checks Applicable Law |
Contractual |
Images, Photo’s or Video’s Including name and email |
Customer installations, showroom images and videos to support our marketing communications, website and brochures. |
Legitimate |
OSL images |
Image authorisation to use |
Contractual |
General research and analysis Including name and email |
Customer Feedback |
Legitimate |
We may also use your personal information in other ways and will provide specific information and notice at the time and obtain your consent where necessary.
WHAT |
HOW / WHEN |
WHY |
General Details Including name, email, telephone number, address and postcode. |
Verifying your identity, to access your account, if you request a quote, make a purchase, order acknowledgement, contact customer service, to receive communication carry out obligations arising from you providing us products or services. |
Contractual |
Delivery Details Including name, email, telephone number, address and postcode. |
Where an end consumer’s personal information has been provided to carry out obligations. |
Contractual |
Account & Billing information Including name, email, telephone number and fax, address and postcode. Bank Details
|
Processing payment Invoicing and Credits Fraud prevention and detection Credit scoring and checks Applicable Law |
Contractual |
Images, Photo’s or Video’s
Including name and email |
Customer installations, showroom images and videos to support our marketing communications, website and brochures. |
Legitimate |
Personal Data will be retained for as long as we require it in order to provide you with products and services. It will continue to be retained after any account, policy or service has come to an end in line with legal and regulatory requirements. We for our own direct marketing purposes; we will retain dormant marketing data for no longer than 5 years.
We share information, including personal information, with trusted third-party service providers (including couriers), event management, payment processing, and other services for us. We do not permit our third-party service providers to use the personal information that we share with them for their marketing purposes or for any other purpose than in connection with the services they provide to us.
To facilitate these services the personal information we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), in order to conduct our business operations. In such cases a data processing agreement will be in place with the data processors and 3rd parties to ensure your personal information is processed in accordance with the Data Protection Act.
OSL will in certain circumstances disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to:
OSL is committed to protecting the security of your personal information. We will use a variety of security technologies and procedures to protect your personal information from unauthorised access, use or disclosure. Further information available on upon request by contacting us directly at [email protected].
OSL is committed to providing you with control on how your data is used and processed. You can review, edit or delete your personal information by contacting us directly at [email protected], by telephone, fax or via postal communication to the contact details provided in the section “How to contact us”.
Your rights concerning your personal information are:
If we update or change our privacy policy we will attempt to notify you, and where applicable or legally required we will request your consent prior to making changes.
Original Style Ltd, Falcon Road, Sowton Industrial Estate, Exeter, Devon, EX2 7LF
Email: [email protected]
Tel: 01392 473000