We were undecided about our replacement kitchen floor and came to you for advice. We were immediately impressed by the showroom and the helpfulness and knowledge of the staff. We returned for a sample to take home with us, the tiles were then ordered and they were delivered on Monday. The whole experience was pain-free and pleasant. But what makes the experience outstanding was the attitude of the delivery chap. We live down a canal towpath with no vehicular access. This came as a bit of a surprise to him but he was not at all fazed, he was pleasant and cheerful throughout, despite carrying 40 boxes of heavy tiles down the towpath. His “can do” attitude was so refreshing. You are a delight to do business with and we will most certainly recommend you as widely as we can.